:: SOLUTIONS ::

>> Overview
>> Logistics
>> Customer Service

Click above to discover more about how Pierbridge streamlines your Enterprise.

:: BENEFITS ::
 

>> Effectiveness

  >> Efficiency
 

>> Control

 
 
   

Company Profile

 

Pierbridge Inc. a privately funded software development firm, specializing in Enterprise Information Integration (EII) technology. Established in 2001, Pierbridge has offices in Boston, Massachusetts (USA) and York (UK).

MANAGEMENT TEAM

Pierbridge’s experienced management team has many years of experience in bringing innovative customer service and logistics solutions to market.

PRODUCT DESCRIPTION

Pierbridge Composite Application Service Platform (CASP) is an EII Web Service that enables businesses to connect to disparate information sources, join data elements within unified repository, and compose interactive front-end processes.

CRITICAL ISSUES ADDRESSED

Fragmented information sources cause ineffective customer service, inefficient business processes, lack of control, and poor return on IT investments. Resolving these problems using traditional integration methods is expensive and complex.

SOLUTIONS

>> Enterprise Logistics Integration (ELI):
ELI automates routing, rating, shipping, tracking, and receiving, coordinating activity among all supply chain participants.

>>
Customer Interaction Management (CIM):
optimizes the value of customer interactions by aligning unified customer views with workflow requirements.

BENEFITS

Pierbridge makes it easy to quickly wrap disparate information sources around front-end business processes, improving:

>> Effectiveness:
maximize customer value, improve decision support

>>
Efficiency:
maximize productivity, shorten cycle times, reduce errors

>>
Control:
improve accountability, centralize administration, faster deployment

UNIQUE SELLING PROPOSITIONS

Pierbridge Composer “drag and drop” tools enables business users to enhance existing Web-based front-ends, creating in hours what would otherwise take programmers weeks or months to accomplish.

DIFFERENTIATORS

>> Alternatives: Prescriptive, IT driven, data centric, high risk, long ROI

>>
Pierbridge: Adaptive, customer driven, user centric, low risk, quick ROI

CUSTOMER PROFILE
>> Mid-size: 100 - 2000 users

>> Industries: Healthcare, Retail, Transportation, 3PL

>> Organisations with rapidly changing requirements and complex supply chains

>> Highly interactive and customer-centric industries
ROUTE TO MARKET

>> VARs: provide expertise for adapting solutions to business requirements

>> Partners: provide content and value-added services for Enterprises

TECHNOLOGY

Pierbridge CASP is an open Web Service built on Microsoft .NET, highly scalable and reliable.

Components include:

>> Pierbridge Server: Data Engine, Work Group Server, Administrator, and Composer

>> Pierbridge Connectors: Microsoft Office, SQL, Oracle, Sage, Navision, CTI, SMS, Work flow, transportation carrier APIs and many others

>> Pierbridge Interactive Desktop: Microsoft Internet Explorer, Outlook, and Sharepoint interfaces


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Copyright © 2004 Pierbridge Ltd.